FAQ

Will a cover effect the performance of my unit?

Our standard range of covers has been laboratory tested to BS EN 14511:2018, with a negligible effect on the performance of units.

If you are unsure of what size you require, please send us an email at info@airsourcecovers.co.uk

what are your COVERS made from?

Our covers are made with premium quality aluminium composite material (ACM) consisting an aluminum exterior sandwiching a lightweight polyethylene core. It is rigid, lightweight, and UV resistant, perfect for outdoor use. ACM is perfect for this application because of its precise flatness, variety of colours, lightweight, superior performance in the outdoors and formability. The material comes with a 5 year external guarantee.

need a bespoke size?

If your unit doesn’t fit in with our regular sizes please fill out this form for a custom quote.

We understand there is a large variance in sizes of ASHP/HCAV units currently available on the market, our team of designers can find you the solution you’re looking for.

If you have any other questions please send us an email.

do you have any other design options/Do you make covers where I can showcase my business?

Yes, if you would like to discuss a custom design please fill out our Custom Design Form.

CAN YOU MAKE A COVER FOR SOMETHING ELSE?

Yes, we have made covers for several other uses. Please feel free to contact us with your requirements.

HOW ARE ORDERS SHIPPED?

Orders are shipped flat-packed using a courier. Instructions for assembly are included.

Where is my order?

Each cover is made-to-order. We will dispatch your order within twenty working days if not sooner.

You will receive an email once your cover has been dispatched to you, including the tracking number.

Once dispatched, use the tracking number to see where your cover is.

If you have any queries, please get in contact, we are always on hand to help.

What is your return policy?

Our returns policy can be viewed here - Returns Policy